FAQs

FAQs

•  

  Where can I manage my Walmart Protection Plans?

  You can manage your plans online anytime, from anywhere, here. 

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  Do I need to save my receipt?

  Your receipt is required to file a claim, but no worries— we can save it for you in case you ever need to file a claim in the future:

  1. Take a picture of your receipt with your smartphone and text the photo to 202202.
  2. You will receive a verification text confirming that we have received your receipt.
  3. You can also save your receipt by creating an account at Walmartprotection.com.
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  How can I transfer my plan?

  1. First, find the plan you want to transfer here
  2. Click on the plan you want to transfer
  3. Then, click "Transfer plan" in the Quick Links box to the right
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  Do I need to register my Walmart Protection Plan?

  No, you do not need to register your plan. However, your receipt is required to file a claim - so registering now can save time if you ever need to file a claim in the future:

  1. Take a picture of your receipt with your smartphone and text the photo to 202202.
  2. You will receive a verification text confirming that we have received your receipt.
  3. You can also save your receipt by creating an account at Walmartprotection.com.
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  How can I cancel my plan?

  During the first 30 days of your protection plan:
  If you purchased your protection plan at a Walmart store, bring the receipt for your plan back to the store where it was purchased or visit Walmart.com/account.

  If you purchased your plan online, visit Walmart.com/account.

  After the first 30 days of your plan:
  You can cancel it here.

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  How does my plan work with the manufacturer’s warranty?

  Most products come with a manufacturer’s warranty that lasts 90 days to one year from the date of purchase. If there is an issue during this time that is covered by the warranty, you will be referred to the manufacturer for service.