How do I file a claim?
For the fastest service, file a claim online.
Have your receipt and covered item with you.
Many claims are approved instantly. In other cases, a specialist will guide you through next steps.
We'll repair your item. If we can't repair it, we'll send you a replacement or reimburse you for one.
What does Walmart Protection cover?
FAQs
Where can I manage my Walmart Protection Plans?
You can manage your plans anytime, anywhere with the Walmart app or online at Walmart.com/protection.
Do I need to save my receipt?
Your receipt is required to file a claim, but no worries—we can save it for you:
- Go to Walmart.com/protection
- Follow the easy instructions to save your receipt
- We will save it in case you ever need to file a claim in the future
Do I need to register my Walmart Protection Plan?
No, you do not need to register your plan. However, your receipt is required to file a claim—so registering it now can save time if you ever do need to file a claim in the future:
- Go to Walmart.com/protection
- Follow the easy instructions to save your receipt
- We will save it in case you ever need to file a claim in the future
How can I cancel my plan?
During the first 30 days of your protection plan:
If you purchased your protection plan at a Walmart store, bring the receipt for your plan back to the store where it was purchased or visit Walmart.com/account.
If you purchased your plan online, visit Walmart.com/account.
After the first 30 days of your plan:
You can cancel it here.
How does my plan work with the manufacturer’s warranty?
Most products come with a manufacturer’s warranty that lasts 90 days to one year from the date of purchase. If there is an issue during this time that is covered by the warranty, you will be referred to the manufacturer for service.
Terms & Conditions
View Terms & Conditions for complete coverage details. Limitations and exclusions apply. Term begins on the date of purchase but does not replace the manufacturer's coverage.
Did you purchase your plan before August 1, 2018?
"Product Care Plans" purchased before August 1, 2018 will continue to be serviced by Asurion. You will be redirected to Asurion's site for assistance.