SquareTrade Research:
SquareTrade customers reported iPad 2 is 3.5 Times as Likely as iPad 1 to be Damaged

An analysis of reported iPad 1 and 2 damages from malfunctions and accidents.

Synopsis:
SquareTrade analyzed over 50,000 iPads covered by SquareTrade Care Plans and found that customers reported that the iPad 2 was 3.5 times more likely to be damaged due to an accident than the original iPad 1. SquareTrade also found that outside of accidents, the iPad remains an extremely reliable device.

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Citations and quotations of this paper's contents require proper attribution to the source at http://www.squaretrade.com/ipad-reliability-1203.

Commercial use of this paper's contents are prohibited without prior written consent from SquareTrade, Inc.

For media inquiries, please contact Nikki Nardick at nnardick@sspr.com or (847) 415-9307

In the UK, please contact Sarah Kelly at Red Lorry Yellow Lorry at sarahk@rlyl.com
or +44 (0)20 7403 8878.

SquareTrade iPad Reliability Study 1203

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