the fastest way to offer the protection plans your customers want
- Award-winning Allstate customer service
- The most-trusted protection plan brand
- Get to market faster than any other provider
what is Allstate Protection Plans Express?
Many retailers worry that launching a protection program will be a complex, time-consuming, resource-intensive process. Plus, you may have real questions about the service that new, unknown providers can offer.
Allstate Protection Plans Express with our Falcon API is a turnkey solution any retailer can use to launch an Allstate Protection Plans program in days rather than months. So you can quickly start providing your customers the peace of mind only Allstate product protection can offer.
130+ Million Active Customers
90 Years of Insurance Experience
8+ Million Service Events Fulfilled Each Year
80% of U.S. Consumers Know & Trust Allstate
what do Allstate Protection Plans cover?
- Major Appliances
- Office Products
- Tools & Outdoor
- And More
award-winning customer service
Allstate Protection Plans Express gives your customers access to the exact same great service all Allstate Protection Plans customers receive:
Web, app, and phone-based customer support
Fast repairs or replacements
Nationwide network of thousands of repair techs and service centers
you’re in Good Hands with a great brand
When it comes to product protection, offering a brand your customers and associates know and trust makes a real difference. That’s something only Allstate Protection Plans can offer.
of consumers say they trust the Allstate brand and would prefer Allstate Protection Plans over our competitors.
of Allstate Protection Plan customers have purchased more than one plan across our multiple partners.
we’d love to hear from you
frequently asked questions
How are Protection Plans different from a Manufacturer Warranty?
A manufacturer warranty provides consumers with limited coverage for select structural, mechanical, or electrical failures and defects. Not every product comes with a manufacturer warranty and they typically last for only 90 days to one year. Additionally, there are a number of issues, such as accidental damage (e.g., drops, cracks, spills) or power surges that are not covered under manufacturer warranties. Protection Plans provide coverage over and above a manufacturer warranty and extend the coverage period by multiple years, giving the customer increased peace of mind for their purchase.
What are Protection Plans?
Protection Plans provide coverage over and above a manufacturer warranty and extend the coverage period by multiple years, giving the customer increased peace of mind for their purchase. Additionally, there are a number of issues, such as accidental damage (e.g., drops, cracks, spills) or power surges that are not covered under manufacturer warranties, but are often covered in protection plans. A manufacturer warranty provides consumers with limited coverage for select structural, mechanical, or electrical failures and defects and typically lasts for a short period of only 90 days to one year. Not every product comes with a manufacturer warranty.
How are Protection Plans beneficial for retailers?
- By offering customers the option of buying a Protection Plan, retailers increase consumer confidence and purchase intent by eliminating concerns about future costly repairs or out-of-pocket replacements.
- Customers who buy and use their Protection Plans, and receive a quick resolution for their issue, show increased satisfaction and loyalty to the retailer.
- Retailers enjoy increased margin for every Protection Plan purchased. And Protection Plans can be broadly sold, even for lower priced items like small electronics.
How do merchants make money?
Our merchant partners make money by keeping a portion of the fee they charge for each Protection Plan sold. In most cases, the merchant will have a variety of Protection Plan SKUs, each with an associated price that determines what they are paid for a given transaction.
How long does it take to integrate?
Launching a program with Allstate Protection Plans is fast and easy. Merchant partners are provided an easy implementation guide, access our Allstate Protection Plans Falcon API, and will be up and running in hours. We also have a partner success team on standby to assist in the event of any questions.
How do I know if my products are eligible for plans?
Allstate offers Protection Plans for dozens of product categories and protects a broader assortment of products than any provider. Common product categories include: electronics, mobile phones, appliances, smart home products, furniture, jewelry, and sporting equipment. If you have questions about a particular product category, please contact us here.
How do my customers file a claim?
Upon purchasing a Protection Plan, customers will receive complete coverage details via an email or brochure, with information on how to file a claim. We provide customers with options to file a claim directly with Allstate Protection Plans online or over the phone from the convenience of their home, using our omni-channel claims platform.
Why is Allstate better than other alternatives?
Allstate Protection Plans has disrupted the product protection industry with our focus on building a truly consumer-centric service. We provide the industry’s most robust claims platform, broadest service network, and the only trusted consumer brand. Today we support more than 130mm customers and tens of thousands of retail locations and ecommerce sites across more than a dozen countries. Our commitment to service excellence is further demonstrated by our longstanding partnerships with many of the world's largest retailers, hundreds of thousands of 5-star customer reviews, and dozens of industry awards.
Can we leverage Allstate’s brand in program marketing materials?
Yes, we provide merchant partners with marketing assets and guidelines that detail usage rights.