Have questions or want to chat with us?

For answers to common questions or to chat with an agent, please click the "get help" button below. This will take you to our FAQs page, where you will have the option to chat with an agent. Just look for the "Need help?" agent chat tab in the bottom right of your browser window.

If you need to file a claim for your broken item, please click the "file a claim" button below. This will take you to our claims page where you can start your claim. No matter what the issue is with your item, this is the best place to start. Many claims are approved instantly. In other cases, an agent will help you with next steps.