About Us

turning bad into good for our customers and our partners

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Since we opened our doors in 1999, technology has been evolving by the minute. 

From our phones to our homes, it seems like everything is getting smarter and more connected. Which is great, until it stops working. Then, we need help—and fast.

That's where Allstate Protection Plans (formerly known as SquareTrade) comes in. Before us, extended warranties were living in the past. The only thing worse than the flimsy protection was the awful customer service. We knew it was time to create protection plans as innovative as the products we protect, and to treat our customers as we'd want to be treated. 

That's how we're changing our industry—and turning a bad service category into something good. Simply put, we're obsessed with customer service. Our everyday mission: help get people back up and running, ​​quick and easy, with no hassles. 

Of course, no mission is possible without a great team—and ours is one of the best. Our entrepreneurial culture attracts and develops world-class talent by offering exceptional career opportunity matched with humble, honest integrity. If that sounds interesting to you, check out our careers page (click "view open positions" below). We'd love to hear from you. 

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Learn more about us

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Careers

Interested in joining our team? Learn more about our current job openings and how to apply. 

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Leadership

Learn more about the Allstate Protection Plans/SquareTrade senior leadership team. 

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DEI

Learn more about our Diversity, Equity & Inclusion team and our Employee Resource Groups.

Sustainability

On a mission to save our smartphones, electronics, appliances, furniture, and planet. 

Our business is helping our customers get the most value out of their purchases by making them last longer and work better. That means sustainability is at the core of what we do—but it's just the beginning. We're constantly looking for new ways to be more sustainable every day, in everything we do. And with over 140 million active plans, we can make a real difference. Together. 

 

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Core Values

Customer Obsessed

Treat every customer as if you were that customer.

Innovate

Never stop asking how we can do things better.

Be an Entrepreneur

Use resources wisely. Creativity, smart execution, and long-term thinking are free.

Make an Impact

Be passionate about what you do. Make a difference. Get stuff done.

People Come First

Hire the best. Then respectfully challenge them to do their best.

Integrity

Be honest, be humble. Be you. With our customers, clients, competitors, and each other.

Check out our blog

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Feeding America donation

LIFE AT SQUARETRADE

SquareTrade Selects Feeding America for $25,000 Donation

This donation was part of a generous grant from The Allstate Foundation.

SquareTrade Awards & Recognition 2021

NEWS & AWARDS

SquareTrade Awards & Recognition 2021

We're not in it for the awards, but we're proud to have won them. 

Meet Allstate Protection Plans Express

COMPANY

Meet Allstate Protection Plans Express

Our new business team and technology solution provides retailers and e-commerce partners of all sizes and specialties access to Allstate-branded protection programs.