No matter what happened, start your claim here.
Or call us at 833-763-0688.
Or call us at 833-763-0688.
You do not need to register your plan, but it can save time in the future.
Certified technicians ready to help.
See the Terms of Service.
See the Terms of Service.
Included with most major appliance, tractor and mower plans.
See the Terms & Conditions.
*Total preventative maintenance parts and cosmetic parts replacements reimbursements not to exceed $500 per plan for major appliances, mowers and tractors.
See the Terms & Conditions.
*Total preventative maintenance parts and cosmetic parts replacements reimbursements not to exceed $500 per plan for major appliances, mowers and tractors.
You can manage your plans online anytime here.
Yes, your receipt is required to file a claim. Click here and follow the easy instructions to save your receipt.
For major appliance protection plans:
You will need the Order Number located on your Merchandise &
Service Summary.
For all other protection plans:
You will need your item receipt.
During the first 180 days of your protection plan:
If you purchased your The Home Depot Protection Plan in-store or
online within the past 180 days, bring the receipt for your plan back
to any The Home Depot store or call 800-466-3337 for a full refund.
After the first 180 days of your plan:
You can cancel it
here.
Major Appliances
Most major appliances come with a manufacturer’s warranty that lasts one year from the date of purchase and covers product defects, breakdowns, plus mechanical and electrical failures. If there is an issue during this time that is covered by the warranty, you will be referred to the manufacturer for service. If there is an issue that is not covered by warranty but is included in your The Home Depot Protection Plan, the plan will cover it.
After the manufacturer’s warranty expires, your appliance is covered by your The Home Depot Protection Plan for the remainder of its 3 or 5-year plan term (depending on plan length).
General Merchandise
Most products come with a manufacturer’s warranty that lasts 90 days to one year from the date of purchase and covers product defects, breakdowns, plus mechanical and electrical failures. If there is an issue during this time that is covered by the warranty, you will be referred to the manufacturer for service. If there is an issue that is not covered by the warranty but is included in your The Home Depot Protection Plan, the plan will cover it.
Your item is covered for 2 or 3 (depending on plan length) additional years after the manufacturer’s warranty expires.
Water Heaters
Your water heater is covered for 5 additional years after the manufacturer’s warranty expires for labor costs associated with mechanical and electrical failures plus product breakdowns during normal use.
If your plan includes preventative maintenance parts (e.g., refrigerator filter, lawn mower blade, etc.), or cosmetic parts, you can submit a request to be reimbursed for these expenses. Please email a photo of your receipt for the maintenance item, plus the original receipt for the covered item and protection plan to appliance_reimbursements@squaretrade.com. Once approved you will be reimbursed up to the amount of your plan benefit.