We're here to help.

File a Claim

If within 60 days of purchase, we may not have your order in our system. It can take up to 60 days for retailers to send SquareTrade your information. If after 60 days, please follow the instructions below.

  • For the fastest service, file a claim online
  • Have your receipt and covered item with you
  • Many claims are approved instantly. In other cases, a specialist will guide you through next steps
  • For the fastest service, file a claim online
  • Have your receipt and covered item with you
  • Many claims are approved instantly. In other cases, a specialist will guide you through next steps
Tech Support
Select plans only.

Certified technicians available to help 24/7.

  • Setting up a new purchase or device
  • Connecting to Wi-Fi or other devices
  • Tech support advice when you need it

See the Terms & Conditions

  • Setting up a new purchase or device
  • Connecting to Wi-Fi or other devices
  • Tech support advice when you need it

See the Terms & Conditions

FAQs
Yes, your receipt is required to file a claim.
No. You do not need to register your plan for it to be active. However, you will need your receipt to file a claim, so be sure to keep it in a safe place.
Bring the receipt for your plan back to the store where you purchased it for a refund.
Most products come with a manufacturer’s warranty that lasts 90 days to one year from the date of purchase. If there is an issue during this time that is covered by the warranty, you will be referred to the manufacturer for service.