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The Unlimited Electronics Protection Plan covers eligible electronics in your home for mechanical and electrical failures during normal use. Select portable electronics are also covered for accidental damage like drops and spills.

Select portable electronics (covered for product malfunctions and accidental damage) include: hard drives, keyboards, laptops, mice, video game consoles and controllers, smart security cameras, e-readers, tablets, headphones, cameras, camcorders, and wearables. 

Non-portable electronics (covered for product malfunctions only, not accidental damage) include: desktops, computer monitors, modems, printers, routers, speakers, woofers, streaming devices, TVs, and projectors, as well as smart home items including doorbells, light dimmers, thermostats, smoke detectors, carbon monoxide detectors, and door locks.

Once you purchase the plan, any eligible electronics you already own, plus eligible electronics you buy while your plan is active, are automatically covered. It doesn't matter where or when you bought them, and you can cover as many items as you need.

There is a $2,000 per claim limit and an aggregate claim limit of $5,000 during a rolling 12-month period.

Cell phones and appliances do not qualify for the plan. But, you can cover a phone with the Single Phone Plan, and up to four phones if you purchase the Unlimited Electronics + Family Phone Bundle. 

No. You do not need to register your plan for it to be active. 

No, your receipt is not required to file a claim with any Allstate Protection Plan purchased through Porch.

The Unlimited Electronics Protection Plan covers your current electronics, plus ones you buy while your plan is active, including:

• LCD and LED TVs
• Smart home devices
• Computers
• Tablets
• Printers
• Modems
• Routers
• Home theater systems
• Gaming consoles
• Desktop speakers
• And more

There are also additional requirements for some items to be eligible for coverage:

• Windows computers must be using a Windows operating system currently supported by Microsoft
• Android computers must be currently supported by the original manufacturer
• Apple computers must be using an Apple operating system version currently supported by Apple
• Smart home devices must use a communication protocol enabled by one of the following: Wi-Fi, ZigBee, Z-Wave, Thread Group, or another networking solution approved by us

The Unlimited Electronics Protection Plan does not cover:

• Appliances
• Cell phones
• Pre-existing conditions
• Rented or leased products
• Items in storage
• Theft or loss
• Manufacturer recalls
• Maintenance or cleaning
• Products without serial numbers
• Insect or animal damage
• Cosmetic defects
• Software repair, damage, loss, or virus

There are additional exclusions listed in the plan’s Terms & Conditions, which you can find here.

Most manufacturers’ warranties only provide limited coverage for a single device for select structural, mechanical, or electrical failures and product defects. Not every product comes with a manufacturer's warranty and they typically only last for 90 days to one year. Additionally, there are a number of issues, such as accidental damage (like drops, cracks, or spills) that aren't covered under a manufacturer's warranty

But with the Unlimited Electronics Protection Plan, you can cover as many eligible items—new and existing—for as long as your plan is active. The plan covers mechanical and electrical failures during normal use, including power surges. Select portable electronics are also covered for life's accidents like drops and spills. No proof of purchase is required, and you don’t need to register your products.

Coverage starts 30 days after plan purchase.

You'll be charged for your plan on a reoccurring monthly basis. We'll charge your credit card for the first time around 30 days after the plan purchase date. We won't charge you during the initial 30-day period. 

A deductible is a non-refundable fee that is due before each repair or replacement provided under the plan. You must pay the deductible with a valid debit or credit card before we service or replace your item.

No. There is no need to keep receipts. 

You can file a claim by clicking the "start claim" button above. Many claims are approved instantly. For others, a specialist will guide you through next steps.

You will need to provide the make and model number of your eligible product. In some cases, the serial number may also be required. 

There is no limit to the number of claims you can file while your Unlimited Electronics Plan is active.

For a Single Phone Plan, you can file up to four claims per rolling 12-month period.

For a Family Phone Plan, you can file up to eight claims per rolling 12-month period. 

Yes. You may cancel your protection plan for any reason at any time. 

If you cancel after the first 30 days, your subscription will run until the end of the current monthly billing cycle, and it will not be renewed after that. 

To cancel your protection plan, simply log into your account or call us 24/7 at 877.665.0349.

If you need a replacement, you will receive a product that has equal or similar features and functionality that performs to the factory specifications of the original product. 

Doesn't homeowner's or renter's insurance cover electronics?

In most cases, homeowner’s and renter’s insurance will cover a loss due to theft, fire, wind or storm damage. But the Unlimited Electronics Protection Plan will cover the repair or replacement of your covered items in the event of a mechanical or electrical failure during normal use including power surges.

Is there a time limit on how long I can cover certain electronics?

No. As long as you have an active plan, your eligible electronics are covered.

How many electronics claims can I file?

There is no limit to the number of claims you can file while your plan is active.

Are there brands that aren't covered?

No. All electronics brands are covered. 

Do computers with sensitive information need to be wiped clean before they are sent in for a covered repair?

Yes. You should back up any data on your devices and wipe any sensitive information prior to repairs as some repairs may cause files to be deleted. 

Is my phone eligible for protection?

Any phone is eligible for protection as long as it is working and in good condition.

This includes:

• All makes and models
• Old or new phones
• All phone carriers
• Purchased or leased phones

What if I upgrade to a different phone after purchasing my protection plan?

Your plan is automatically transferred to your new phone (your old phone will no longer be protected), no activation required. 

How do deductibles work with phone protection?

A deductible is the amount you pay out-of-pocket per claim before Allstate Protection Plans begins to cover repair or replacement costs. 

A $139 deductible applies to all phone claims for plans purchased on this site. This is true regardless of device type, model, make, age, whether the phone was purchased or leased, or whether the claim involves accidental damage, electrical or mechanical failures, or any other failure or damage type. 

How many phone claims can I file?

For the Single Phone Plan purchased on this site, you may file up to four claims per rolling 12 months, except in the event that we cannot repair or replace your device and instead issue you a cash reimbursement. In this case, the terms of your plan will be considered completed (and you will not be eligible to file additional claims).

For the Family Phone Plan purchased on this site, you may file up to eight claims per rolling 12 months, up to the item's purchase price (exclusive of taxes and fees) for each claim.