SquareTrade is committed to provide you the best dispute resolution service for all your eBay transactions.
For regular disputes, your credit card will ONLY be charged if the other party agrees to participate in mediation. If they refuse to participate, we will inform you of their refusal, and will not charge your credit card.
For disputes involving passenger vehicles, you also have to option of eBay's Independent Feedback Review. Click here for full price information.
Please note that the fees once charged are non-refundable.