SquareTrade Dispute Resolution
Why do you need my eBay userID and password?
We need your eBay password in order to verify the following:
  • that your eBay user ID provided does in fact belong to you to ensure that no one else can misuse your eBay userID.
  • that the other party's email address is correct so that we can be sure our notices are sent to the correct address
  • that the transaction information you provided is correct
As eBay's preferred online dispute resolution service vendor, your information is completely safe with us.
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