FAQ Section

Frequently Asked Questions

SquareTrade protects all smartphone makes and models no matter where or when they were purchased—as long as they are working, in good condition, and you have proof of purchase. If you currently have phone insurance through your carrier, you can easily switch to SquareTrade (and save up to 50%) no matter what kind of phone you have.
For most claims, the deductible is $99—much less than deductibles charged by wireless carriers. If you have a cracked screen that can be fixed with our in-home repair option (where available, only for select phone models), the deductible is $25.
No. You are covered from the day you buy your protection plan.
No matter how careful we are with our phones, research shows that 1 in 3 smartphones die or get damaged. Accidents happen! And if you don’t have protection, a broken phone can cost you up to $1000 to replace. Ouch.
You can save over 50% every month and over $100 in deductibles when your phone breaks. With just one claim, you could save hundreds over a two-year phone contract. Plus, SquareTrade gets you back up and running quick and easy, with no hassles. Carrier insurance just can’t compete with that.
It’s not a good value for our customers. You’re 10 times more likely to break your phone than lose it or have it stolen, and plans that include loss and theft coverage can cost twice as much as plans that don't. Plus, Apple and Google have free apps like “Find My iPhone” that help you find your phone when you lose it. So why pay twice as much for coverage you don’t need?