SquareTrade Protection Plans - Extended Warranties - SquareTrade Promise

We know that the things you protect are more than just things—they're valuable parts of your life. We also understand that accidents and malfunctions aren't your fault. That's why we promise to make filing a claim easy, get it fixed or replaced fast, and help get your life back to normal with as little hassle as possible.

TO BE THERE WHEN YOU NEED US

Every time you call SquareTrade, you'll talk with a real person who's empowered to make decisions.

TO MAKE IT EASY

You can file a claim whenever you want, 24 hours a day, 7 days a week—online or over the phone.

TO BE FAST

Your item will be fixed in five days or less after we've received it or your plan is free (guaranteed). For mobile phones, in two days or less.

TO LET YOU CHOOSE

You decide how your item gets repaired—send it to us or take it to your local repair shop or an Apple Genius Bar*.

TO BE TRANSPARENT

We'll update you frequently throughout the claims process.

TO KEEP TRACK OF EVERYTHING FOR YOU

We keep all of your protection plans organized and accessible in one place—no matter where you bought them.

YOU CAN CANCEL OR TRANSFER ANYTIME

Cancel your plan or transfer it to someone else at any time, for any reason.

*SquareTrade is not affiliated in any way with Apple Inc. Genius Bar service is not guaranteed and only provided as an option when available, and as a reimbursement for the cost of repair.

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