laptop-reliability-1109

SquareTrade Research:
Nearly 1 in 3 Laptops fail over 3 years

An analysis of reported laptop failures from malfunctions and accidental damage.

Synopsis:
SquareTrade analyzed failure rates for over 30,000 new laptop computers covered by SquareTrade Laptop Warranty plans and found that one-third of all laptops will fail within 3 years. SquareTrade also found that netbooks are 20% more unreliable than other laptops, and that Asus and Toshiba are the most reliable laptop brands.

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Citations and quotations of this paper’s contents require proper attribution to the source at http://www.squaretrade.com/pages/laptop-reliability-1109/. Commercial use of this paper’s contents are prohibited without prior written consent from SquareTrade, Inc.

For media inquiries, please contact Dan Wire at dan.wire@horngroup.com or (415) 685-3132.

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