Cancel anytime and get the unused portion of your warranty price back. Cancellation within the first 60 days will receive a full refund. Cancellations beyond 60 days receive a pro-rated refund.

Additionally, you can transfer your warranty anytime at no charge. All accidental damage claims (e.g. drops, spills, and water damage) are subject to a $50 deductible.

Normal failures like battery failures are not subject to a deductible

Close window

Selecting this warranty option gives you up to $599 of coverage on any phone, up to its current unsubsidized value. This option is recommended for phones like:

Droid and other premium phones using the Android operating system, High End BlackBerrys, HTC Imagio, HD2, Samsung Galaxy, Instinct other 8000 series phones, Motorola Cliq. Any phone costing more than about $500 right now.

Close window

Selecting this warranty option gives you up to $399 of coverage on any phone, up to its current unsubsidized value. This option is recommended for phones like:

Entry-Level BlackBerrys, HTC Ozon, Palm Pre, Samsung Rouge, Omnia, Saga, Renown, LG Rumor, enV, Arena. Any phone costing between $300 and $500 right now.

Close window

Selecting this warranty option gives you up to $199 of coverage on any phone, up to its current unsubsidized value. This option is recommended for phones like:

Motorola Entice, Samsung Smooth, Trance, Convoy, Intensity, LG VX5500, VX8360, Nokia Twist. Any phone costing less than $300 right now.

Close window

• 2 years of coverage (or more) The SquareTrade Cell Phone warranty covers your Cell Phone for 2 years or more, starting on the date of phone purchase.

  All cell phones except iPhones (for which we have a special plan) are covered up to a maximum of the amount selected, or the unsubsidized replacement cost of your phone model at the time of replacement.

• Accidental Damage from Handling (ADH) Most Cell Phone failures reported to SquareTrade are caused by accidents. The SquareTrade Cell Phone warranty protects against drops, spills, and other accidents!
  • Deductible: There is a $50 deductible when claiming on an accidentally damaged item (e.g. drops, spills). If your issue falls under the standard warranty terms (i.e., a mechanical or electrical failure), no deductible applies.
  • Exclusions: If your warranty is bought on the same day as your phone, then your coverage begins immediately, if you buy your warranty on a later date than your phone, then accidents occurring in the first 30 days are not covered. ADH does not include loss, willful damage or damage occurring through gross misuse of the item. The damage must have occurred unintentionally while the item was being used as intended.
  • No Coverage from Loss: There is no coverage against lost or stolen phones. You can always cancel your warranty and receive a refund if that happens.
• Extended coverage of the manufacturer's warranty The SquareTrade warranty also extends the same coverage as the manufacturer's warranty. This covers all mechanical and electrical problems that arise out of normal use. This includes most hardware failures and power/charging failures.
  • No deductible: If your phone fails because of a mechanical or electrical problem during normal use, there is NO deductible to claim.
  • During the manufacturer warranty: If your phone fails while still under the manufacturer’s coverage, SquareTrade will refer you to the manufacturer first for issues covered by the manufacturer warranty. This allows you to preserve the full value of your SquareTrade warranty, instead of using it up on issues covered by the manufacturer.

• How to file a claim Filing a claim is easy and hassle free. Just call us at 1-877-WARRANTY or start your claim online. You will need your receipt, which you can also fax in for safekeeping right after you purchase.
• Repair or Reimburse Based on what happened to your phone, we will let you know if it's suitable for replacement, repair, or reimbursement.
  • For replacement, we will provide you with the same or an equivalent model phone.
  • For reimbursements, we will pay you the replacement cost of the phone, up to a maximum of the amount selected above, or the price you paid which is listed on your item receipt, whichever is less. If accidental damage was the cause of the failure, we will subtract a $50 deductible from the payout.
• Free Shipping to our depot We'll give you a free pre-paid UPS shipping label to send in the phone into our repair depot.
• Our 5-day service guarantee We will reimburse OR fix and ship back your phone within 5 business days of receiving it at the depot. If it takes longer, let us know and we'll be happy to refund the cost of your warranty.

SquareTrade Warranties are underwritten by Wesco Insurance Company, an AmTrust Group Insurance Company rated A (Excellent) by A.M. Best.