Coverage Details

2 years of coverage: The SquareTrade Smartphone warranty covers your Smartphone for up to 2 years, starting on the date of purchase.

Covered Issues: Both accidents (e.g., broken screen or other damage through drops AND liquid damage including full immersion) and out-of-warranty normal use failures (e.g.,hardware failures or malfunctions) are covered. We do not cover loss, theft, willful damage or damage occurring through gross misuse.

Deductible: A $99 Deductible applies to all claims.

How it works: File a claim online or over the phone. If a replacement is available at the time you make your claim, we will ship it to you as soon as possible via overnight delivery. Or, if your replacement is not available, we'll send you a next-day prepaid shipping label and expedite the repair of your phone. And, if it's easier for you – we're happy to allow you to seek local repair / same day replacement. If SquareTrade is unable to repair or replace your phone, you will get cash back equal to replacement value up to the original coverage amount.

Older Smartphone: This coverage is restricted to Smartphones purchased in the last 30 days. Older Smartphones can still be covered through the SquareTrade App.

Warranty Terms & Conditions

SquareTrade Android Warranties are underwritten by Wesco Insurance Company, an AmTrust Group Insurance Company rated A (Excellent) by A.M. Best.

• 2 years of coverage (or more) The SquareTrade Cell Phone warranty covers your Cell Phone for 2 years or more, starting on the date of phone purchase.
• Accidental Damage from Handling (ADH) Most Cell Phone failures reported to SquareTrade are caused by accidents. The SquareTrade Cell Phone warranty protects against drops, spills, and other accidents!
  • Deductible: There is a $50 deductible when claiming on an accidentally damaged item (e.g. drops, spills). If your issue falls under the standard warranty terms (i.e., a mechanical or electrical failure), no deductible applies.
  • Exclusions: If your warranty is bought on the same day as your phone, then your coverage begins immediately, if you buy your warranty on a later date than your phone, then accidents occurring in the first 30 days are not covered. ADH does not include loss, willful damage or damage occurring through gross misuse of the item. The damage must have occurred unintentionally while the item was being used as intended.
  • No Coverage from Loss: There is no coverage against lost or stolen phones. You can always cancel your warranty and receive a refund if that happens.
• Extended coverage of the manufacturer's warranty The SquareTrade warranty also extends the same coverage as the manufacturer's warranty. This covers all mechanical and electrical problems that arise out of normal use. This includes most hardware failures and power/charging failures.
  • No deductible: If your phone fails because of a mechanical or electrical problem during normal use, there is NO deductible to claim.
  • During the manufacturer warranty: If your phone fails while still under the manufacturer's coverage, SquareTrade will refer you to the manufacturer first for issues covered by the manufacturer warranty. This allows you to preserve the full value of your SquareTrade warranty, instead of using it up on issues covered by the manufacturer.

• How to file a claim Filing a claim is easy and hassle free. Just call us at 1-877-WARRANTY or start your claim online. You will need your receipt, which you can also fax in for safekeeping right after you purchase.
• Repair or Reimburse Based on what happened to your phone, we will let you know if it's suitable for replacement, repair, or reimbursement.
  • For replacement, we will provide you with the same model phone.
  • For reimbursements, we will pay you the replacement cost of the phone, up to a maximum of $750, or the price you paid which is listed on your item receipt, whichever is less. If accidental damage was the cause of the failure, we will subtract a $50 deductible from the payout.
• Free Shipping to our depot We'll give you a free pre-paid UPS shipping label to send in the phone into our repair depot.

SquareTrade Warranties are underwritten by Wesco Insurance Company, an AmTrust Group Insurance Company rated A (Excellent) by A.M. Best.