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The basic Care Plan covers all normal-use mechanical and electrical failures, even from standard wear and tear, with no deductibles. Parts and labor included

You can also add additional years of coverage or Accidental Damage Protection on most items for an extra fee.

When you file a claim, we make a fast assessment and send you a pre-paid shipping label for smaller items, or a full shipping kit for laptops. Larger items receive in-home service.

Once we receive the item, we'll either have it fixed and on its way back or you'll be paid the item's full purchase price within 5 business days, guaranteed . You can track the entire process online.

And it's our policy to approve every valid claim.

Don't take our word for it… see what people are saying about our service on Amazon, or Epinions.