May 8 
2 Comments
Last week, we talked about our new breakability score, now we’d like to show you our results! Based on 8 key breakability factors, the front panel, back panel, size, weight, gripability, water resistance, slide test and the drop test, we scored the s4 against the iPhone 5 and the s3. Just how breakable is the new Samsung Galaxy s4 based on these factors? Check out our new infograph to find out– you’d be surprised!
May 2 1 Comment
Have you seen our latest Samsung Galaxy s4 vs. s3 vs. iPhone5 drop test? In this new video, not only did we drop and dunk these phones, but we added an awesome new slide test as well. Whatcha waiting for? Watch the face-off right here!
In the meantime, here’s a sneak peek behind-the-scenes.
Our videographer, Charlie, films while Chris performs the slide test.
Ready… set… ACTION!
All three devices sitting pretty on the drop bot ready to be dropped.
Which of these devices will be the winner? Head over here to see!
May 1 1 Comment
SquareTrade®, the top-rated protection plan trusted by millions of happy customers, today announced its Breakability Score™ for the new Samsung Galaxy S®4. The SquareTrade Breakability Score ranks today’s top devices based on how prone they are to break due to accidents. Evaluating key elements such as front and back panel design, edge construction and materials, size, weight, friction quotient, water resistance and grip-ability, SquareTrade’s Breakability Score fills in the missing gap left by traditional device reviews: it tests devices in everyday danger situations brought on by our lifestyles and habits.
“Our Breakability Score creates a new Richter Scale for accidental damage to help consumers assess when, where and how their phones are in danger,” said Ty Shay, CMO at SquareTrade. “It’s been two years since we created the first Drop Test video for the industry and we thought it was time to expand the concept.”
The SquareTrade Breakability Score is based on a number of factors, from physical characteristics to the results of our SquareTrade Drop Test. The higher a device scores on a scale from 1-10, the higher the risk of it breaking due to an accident.
Comparing the Samsung Galaxy S4 to the S3 and Apple’s iPhone®5, the iPhone 5 was the clear winner. SquareTrade’s Breakability Score revealed the following:
“Our research and experience shows that even the smallest device characteristics can dramatically affect its breakability: the weight balance of a device can affect the way it spins in free-fall, making it more likely to land on its screen; devices with rubber backs are less likely to slide, and device dimensions can effect how snugly smartphones fit in pant and jeans pockets,”continued Shay. %ldquo;The likelihood of damage due to these common scenarios has never been higher.”
About SquareTrade
SquareTrade is the top-rated protection plan trusted by millions of happy customers for its fast and exceptional service. SquareTrade protects mobile devices, laptops and tablets, and other consumer electronics and appliances from malfunctions, accidental damage and life’s frequent mishaps. Unlike old-fashioned warranties, SquareTrade is designed for today’s consumer and uses innovative technology to deliver a zero hassle claims process. SquareTrade has more than 200,000 fans on Facebook, consistently wins industry awards and receives thousands of 5-star reviews for its legendary customer service. Top retailers around the world offer SquareTrade, achieving a 200% increase in sales on average and happier customers. SquareTrade’s rapid transformation of the warranty industry attracted one of the largest private capital raises in 2012, with a $238 million round led by Bain Capital and Bain Capital Ventures. Headquartered in San Francisco and London, SquareTrade is privately held. For more information, go to www.squaretrade.com.
April 26 0 Comments
SAN FRANCISCO, CA – April 25, 2013 – SquareTrade®, the top-rated protection plan trusted by millions of happy customers, today announced new research predicting that one in five Americans will buy the new Samsung Galaxy S®4 and one in four will break it within the first twelve months. The study also found that Americans have spent more than $7.2B on damaged Android™ phones including Samsung, Motorola, LG and HTC since 2007, and $3.7B on Samsungs alone. As Americans integrate their phones into an increasing number of daily routines and habits, accidental damage is 10-13x more common than loss and theft.
The research goes on to reveal Samsung loyalists are far more prepared than iPhone® users should an accident occur: they are 20% more likely than Apple owners to purchase a protection plan of some kind for their devices.
“Samsung continues to gain momentum in the market: 21% of Samsung owners previously had iPhones but defected, according to our research” said Ty Shay, CMO at SquareTrade. “And while Samsung owners seem to be savvier about protecting their devices, millions of people will suffer the unexpected drops and spills that are so common today, and discover that it’s not $199 to replace their smartphone – but instead between $500 and $700.”
SquareTrade research data sources:
About SquareTrade
SquareTrade is the top-rated protection plan trusted by millions of happy customers for its fast and exceptional service. SquareTrade protects mobile devices, laptops and tablets, and other consumer electronics and appliances from malfunctions, accidental damage and life’s frequent mishaps. Unlike old-fashioned warranties, SquareTrade is designed for today’s consumer and uses innovative technology to deliver a zero hassle claims process. SquareTrade has more than 200,000 fans on Facebook, consistently wins industry awards and receives thousands of 5-star reviews for its legendary customer service. Top retailers around the world offer SquareTrade, achieving a 200% increase in sales on average and happier customers. SquareTrade’s rapid transformation of the warranty industry attracted one of the largest private capital raises in 2012, with a $238 million round led by Bain Capital and Bain Capital Ventures. Headquartered in San Francisco and London, SquareTrade is privately held. For more information, go to www.squaretrade.com.
April 9 0 Comments
Here at SquareTrade, we take thousands of claims everyday and really, we’ve heard just about way possible to damage your electronics. Here’s one that really stood out to us. One of our awesome customers who works at McDonald’s dropped his iPhone into the deep fryer. Yikes!
Well luckily for them, even if you drop your iPhone into a deep fryer… we’ve got you covered.
February 26 1 Comment
SquareTrade recently posted a question in Stuff Magazine: Would you rather break up with your favorite person, or break your favorite device?
The results? 31% chose to end things with their favorite person, and 69% chose their favorite device.
Which one would you choose?
January 22 9 Comments
SquareTrade had a great year in 2012. Here’s an infograph highlighting SquareTrade’s growth.
There were boosts all over the company, including:
Take a look at the press release for a detailed look, and take a look at past SquareTrade infographs on who is more likely to suffer an iPhone accident, the iPhone in the home, Americans and iPhones, iPad 1 vs. iPad 2 and studies on digital cameras, laptops, game consoles and the iPhone 3GS.
December 18 15 Comments
What do stock traders, motorcycle owners, people with tattoos and people who have sex frequently have in common? They’re all a little more likely to break their iPhone, according to SquareTrade’s new research.
SquareTrade also found that these actions increase your risk of having an iPhone accident:
SquareTrade has your iPhone covered against those little accidents here. Take a look at the past research on how much money Americans have spent on iPhones and iPhones in the home.
What do you think? Does the study ring true to you?
October 17 15 Comments
It’s a big scary world out there for iPhones. There’s danger waiting around every corner. So what’s the most dangerous place for them? Not at the supermarket or the sidewalk…it’s your home!
That’s right–the most popular place to damage that delicate little iPhone is your home. In continuation to our previous iPhone research we released another research today showing that 51% of iPhone accidents happen around the home – most commonly in the kitchen.. But don’t worry…if you’ve got a SquareTrade warranty, that iPhone is safe and sound, even if it ends up in your dishwasher.
SquareTrade’s study also points out some specific spots iPhones have suffered their fate:
What kinds of liquids are most commonly spilled on iPhones?
We’ve heard our fair share of iPhone accidents–like dropping iPhones into a pot of hot oil and full cups of coffee spilled them. What is your phone’s weak spot?
And check out our other studies on digital cameras, laptops, game consoles, iPhone 3GS, iPad 1 vs. iPad 2, and iPhone damage.
September 18 15 Comments
The latest SquareTrade iPhone study is out, and the revelations in it are sure to shock. The biggest news out of it? iPhones break, and that costs Americans a pretty penny!
Top 5 iPhone Accident Scenarios
SquareTrade offers iPhone warranties that cover drops, spills & water damage. Check it out: iPhone Warranties
So…what’s more shocking? That Americans 6% of iPhone have taped up their phone, or that 11% have a cracked screen?
And check out our other studies on digital cameras, laptops, game consoles, iPhone 3GS, iPad 1 vs. iPad 2, and iPhones in the home.
